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Keywords: External forces
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (4): 1193–1211.
Published: 19 June 2023
.... Acknowledging the fact that organisations are open-systems, the activities of external forces can influence financial institutions to adopt innovative ways of doing business. In doing so, these workers cultivate innovative behaviours. External pressure manifests in the form of government regulation, market...
