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Journal Articles

The impact of Industry 4.0 technologies and the soft side of TQM on organisational performance: a multiple case study analysis on manufacturing organisations

Emanuele Gabriel Margherita, Alessio Maria Braccini
Journal: The TQM Journal
The TQM Journal (2024) 36 (3): 812–831.
https://doi.org/10.1108/TQM-01-2022-0022
Published: 28 December 2022
...@unitus.it 19 01 2022 29 06 2022 16 10 2022 18 11 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Industry 4.0 Soft TQM aspects Operator 4.0 Human resource practices Industry 5.0 Hard and soft TQM aspects Future...
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