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1-20 of 69
Keywords: Higher education
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Journal Articles
Journal:
The TQM Journal
The TQM Journal 1–18.
Published: 02 January 2026
... of this chain, few studies have tested this sequential mediation within a unified theory-driven framework, especially from the student’s standpoint. Higher education Sustainable development Motivation Competences Accountability Quality assurance Funding: This research did not receive...
Includes: Supplementary data
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (3): 611–632.
Published: 10 September 2025
... Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Students Critical thinking Education Training Self-development Higher education the subsidy of Krakow University of Economics (KUE) within the POTENCJAL grant 050/ZZD/2023/POT FCT – Fundação para...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (3): 511–534.
Published: 08 September 2025
... of the application and impact of game element in the motivation or demotivation of participants; (5) the impact of gamification on students taking online courses in the engineering field; and (6) the impact of personalized gamification strategies. Initial papers about gamification in higher education were...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 713–731.
Published: 22 August 2025
...Ane Arregi Lopez; Juan Ignacio Igartua; Jabier Retegi; Jose Alberto Eguren; Dorleta Ibarra Purpose The purpose of this study is to demonstrate the potential of a structured and competency-based instructional design approach for integrating digital and sustainable transitions into higher education...
Includes: Supplementary data
Journal Articles
Daniel Luiz de Mattos Nascimento, Jaqueline Mastrocola Carneiro Kerber, Denise Feldmann, Bruno Escobar de Oliveira Lino
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 792–805.
Published: 24 July 2025
.... This demand pressures higher education institutions to reevaluate their teaching methodologies and attend to the necessities of their alumnes and society. In this context, methodologies such as problem-based learning (PBL) and challenge-based learning (CBL) have emerged as transformative approaches that could...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 771–791.
Published: 20 June 2025
... strategies. Based on the results of the Quality 4.0 competencies assessment of early career Quality Engineers, the main weaknesses were identified, which need to be considered and addressed by Higher Education Institutions providing education in the field of Quality Engineering and Management. Design...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (3): 633–654.
Published: 16 June 2025
..., did not result in significant results, indicating that it does not represent an obstacle for students to adopt AI for learning purposes. Research limitations/implications The findings have important implications for higher education institutions and professionals. This is particularly relevant...
Journal Articles
Lucía Barcos Redin, Manuel F. Morales-Contreras, Manuel F. Suarez-Barraza, Victoria María Rodríguez Chacón
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 913–939.
Published: 29 May 2025
...Lucía Barcos Redin; Manuel F. Morales-Contreras; Manuel F. Suarez-Barraza; Victoria María Rodríguez Chacón Purpose In response to the changing environment and competition external pressures, Higher Education Institutions have adopted management practices oriented towards increasing productivity...
Journal Articles
Irma Elisa Erana-Rojas, Syed Jaffar Abbas Zaidi, Muhammad Shahid Shamim, Silvia Lizett Olivares-Olivares
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 940–956.
Published: 07 April 2025
... 2025 11 03 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Higher education Accreditation Total quality management Assessment Quality programmes Education and training According to Harvey and Green (1993) , quality...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (6): 1348–1370.
Published: 18 March 2025
...Kanika Goel Purpose This study aims to examine the publishing trends on service quality in higher education (SQHE) from 1993 to 2023. In addition, this bibliometric study looks at highly productive counties, authors, journals and affiliations in SQHE research. Furthermore, the study analyzes...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (3): 673–693.
Published: 13 March 2025
...Nora Gavira Durón; Ana Lorena Jiménez-Preciado Purpose This study aims to analyze the most frequently discussed topics in the scientific discourse on artificial intelligence (AI) in higher education using Natural Language Processing (NLP) techniques. Design/methodology/approach This paper...
Journal Articles
Jolanta Walas-Trębacz, Joanna Krzyżak, Agnieszka Herdan, Djoko Budiyanto Setyohadi, Josephine Selle Jeyanathan, Anish Nair
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 835–860.
Published: 11 March 2025
..., there may be challenges in generalising these findings to all higher education settings globally. Future research is recommended to include a more extensive sample from additional countries and regions to validate the current results and enhance their generalisability. Therefore, it is worth continuing...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (3): 694–712.
Published: 28 February 2025
...) on behavioural intention (BI) to use Chat Generative Pre-Trained Transformer (ChatGPT) in higher education for an Indian context. The study also examined moderating effects of students’ self-innovativeness (SIN) and integrity (INT) on the relationship between BI and use behaviour (UB) for ChatGPT. Design...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (6): 1237–1257.
Published: 27 February 2025
...Muhammad Rosiawan; Juliani Dyah Trisnawati; Ellia Kristiningrum; Heru Suseno Purpose This paper aims to develop an Indonesian National Standard (SNI) Award model that follows university business operations while still considering the National Standard for Higher Education (NSHE) as mandatory...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (5): 1068–1093.
Published: 22 January 2025
...Guido Grunwald; Ali Kara; John E. Spillan Purpose This study’s objective is to offer a process to adapt the Kano model as a quality management (QM) tool for prioritizing students’ sustainability transformation requirements of higher education institutions (HEIs). Design/methodology/approach...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 957–981.
Published: 15 January 2025
... for the meaning of each person’s life: Higher education Quantitative methods Qualitative methods Kaizen The educational environment in the twenty-first century has evolved by leaps and bounds in the last four years after COVID-19 pandemic (Li et al., 2019). Online education, emergence...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (3): 580–594.
Published: 14 January 2025
... the evolving needs of higher education in the face of technological and pedagogical disruptions. Design/methodology/approach The study employs a mixed-method approach, including a detailed literature review, implementation of mandala thinking and multisensory methods in the course curriculum...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (2): 434–458.
Published: 07 January 2025
... and understand the role of ICT factors in higher education and develop a framework for future researchers to gain a substantial understanding of the teachers' ICT efficacy and ICT environment. Design/methodology/approach Teachers’ ICT efficacy has been analyzed in three domains, i.e. technological, content...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 861–889.
Published: 02 December 2024
... higher education. The key purpose of this research work is to synthesize the existing literature on metaverse in higher education and develop future research directions for researchers. Design/methodology/approach The present study uses the “Preferred Reporting Items for Systematic Reviews and Meta...
Journal Articles
Are you happy with your work? Side effects of workloads and work–family conflict in higher education
Journal:
The TQM Journal
The TQM Journal (2024) 36 (9): 437–455.
Published: 22 October 2024
...Long Kim; Sook Fern Yeo Purpose Lacking lecturers in higher education is an international issue where society faces insufficient educational services to enlighten one’s future, and lecturer work satisfaction also merits higher attention. Work satisfaction is closely associated with turnover rates...
