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Keywords: Housing
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2013) 25 (4): 384–398.
Published: 07 June 2013
..., illustrated in this paper, aims to increase the quality of life conditions of the citizens through concrete floor installation for housing improvement. The main objective for the development of the Mexican User Satisfaction Index for Social Programs (MUSI‐SP) is to measure the satisfaction among...
Journal Articles
Journal:
The TQM Journal
The TQM Magazine (2007) 19 (6): 590–603.
Published: 09 October 2007
...Terence Y.M. Lam Purpose The purpose of this study is to investigate the actual impact of competition and management practices on performance quality of the outsourced professional housing maintenance services in Hong Kong. Much of the literature is theoretically based and there is a knowledge gap...
