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Keywords: Human-centric
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Journal Articles
Journal:
The TQM Journal
The TQM Journal 1–23.
Published: 05 May 2026
... The findings indicate that Quality 5.0 research is predominantly shaped by human-centric perspectives and hybrid human–technology configurations. Human roles are mainly framed as decision maker and knowledge provider supported by AI, IoT and data-driven technologies. Major gaps persist, including missing...
