Keywords: I4.0
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Journal Articles
The TQM Journal (2020) 32 (4): 587–601.
Published: 09 July 2020
... thinking is used to differentiate between waste and value within an organisation. (Sony, 2018) The concept of Industry 4.0 (i4.0), synonymous with the fourth industrial revolution, appeared as early as 2011 at the Hanover Messe (trade fair) (Kagermann and Lukas, 2011) and has been widely studied...

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