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Keywords: ISO 9001:2015
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2018) 30 (4): 321–334.
Published: 10 April 2018
...Luis Miguel Fonseca; José Pedro Domingues Purpose ISO 9001:2015 edition, by adopting modern management and quality approaches, can foster the application of continuous improvement (CI) methodologies. The purpose of this paper is to assess the level of utilization of Kaizen and other CI...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2016) 28 (5): 760–773.
Published: 08 August 2016
... as an intelligent approach towards organisational change. Such change occurs in the organisation during its transition to a new version of the ISO 9001:2015. Design/methodology/approach – This paper is based on a literature review and the experience of the authors and a team of international teaching...
