...Isabel Moura; Caroline Dominguez; João Varajão Purpose The main aim of this study is to contribute to the discussion on the factors that can influence the high performance of information systems (IS) project team members, from the individual perspective. This study also allows both IS project team...

... quality. A well-integrated information system, which is commonly adopted in companies committed to the EFQM Excellence Model, provides information which meets the dimension of information quality (Gorla et al., 2010). Moreover, nowadays the information system is commonly supported by information...

... is intended to focus on networks and information systems that carry real time patient information (e.g. alarms and notifications). “IEC80001 provides a framework within which a team can operate to make the particular network used in a specific clinical environment safe, effective and secure” (AAMI, 2010...

... systems Integration levels ISO 14001 ISO 9001 ISO 9000 series Quality audit Information systems The proliferation of Management System Standards (MSSs) in the first decade of this century (e.g., see ISO, 2009) has opened new possibilities for their integrative applications (e.g., see ISO...

...Jamshed Siddiqui; Zillur Rahman Purpose The purpose of this paper is to describe a study conducted in Indian companies to evaluate the role of total quality management (TQM) of information systems (IS) in pragmatically realizing organizational goals. As the Indian customer becomes more and more...

..., there is a strong need for an information system to support all the quality‐based functions from the pre‐production stage through to post‐production. Despite the research studies on integrated quality systems (IQS) in recent years, there remains no model for the implementation of IQS. This study aims to address...

... of quality framework. Quality management Developing countries Economics Information systems Defining quality in itself is stupendous task. Wide range of definitions is offered in the course of its evolution. Various disciplines, economics, manufacturing, management and marketing have...

...Jaideep Motwani; Sameer Prasad; Jasmine Tata Purpose Business process change (BPC) is an organizational initiative to achieve significant improvement in performance and has been extensively reported in the information systems literature. Total quality management (TQM) has been employed to improve...

...N. Kathiravan; G. Sundararaj; K. Kulandaivelu; S.R. Devadasan; M. Sakthivel Cites the importance of quality information system (QIS) in attaining the ultimate goals of TQM. Presents the essence of QIS by describing a typical real time example. Points out that practitioners show little interest...

...Christopher Seow; K.C. Tan; M. Xie; Y.N. Li McMillan (1999) built a four-stage model of the evolution of Web-based communication. At Stage 1 there are static Web-based information systems comprising corporate brochures created to attract an audience, to promote products and services...

...Andre van Borrendam Describes how KLM moved gradually towards TQM. Asserts that top management commitment, simple effective methods for measuring the quality of service, and a TQM information system, made KLM quality leader among international airlines. Discusses the Acceptable Quality Level(AQL...