Keywords: Information technology
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Journal Articles
The TQM Journal (2023) 35 (9): 123–151.
Published: 04 April 2023
... Forecasting Diffusion Information technology Digital technology Technology Management systems standards International management standards Over the last years, information security (IS) has become one of the main managerial priorities. The implementation of digital technologies and the switch...
Includes: Supplementary data
Journal Articles
Journal Articles
Journal Articles
The TQM Journal (2014) 26 (4): 348–359.
Published: 03 June 2014
...Dr Madhav Sinha; Mary Haley Purpose – Although aggressive leaps in process manipulation are the pinnacle to short-term stability and long-term growth, information technology (IT) is inherently highly variable and challenging in any continuous improvement effort. The purpose of this paper...
Journal Articles
The TQM Journal (2014) 26 (1): 30–49.
Published: 07 January 2014
... Publishing Limited 2014 Knowledge management Information technology ISO 9001 Knowledge portal Quality system After Japanese products invaded the global market, the world community began to adopt quality as a weapon for facing competition (Senthilkumar and Arulraj, 2011). This marked...
Journal Articles
The TQM Magazine (1996) 8 (4): 55–70.
Published: 01 August 1996
... practices in Brazilian industry had been carried out prior to our pilot‐study, notably by the CNI[ 2 , 3 ], they had not been crafted to collect all the necessary data to answer such questions. BPR Continuous improvement Information technology Corporate culture Process management Quality...
Journal Articles
The TQM Magazine (1994) 6 (1): 8–12.
Published: 01 February 1994
... the only physical manifestation of a product would be the invoice, or perhaps the user manual! Appraisals AT&T Istel Feedback Goals Implementation Industrial behaviour Information technology Leadership Performance management Service industries © MCB UP Limited 1994 Since...
Journal Articles
Total Quality Management (1991) 3 (4)
Published: 01 April 1991
... peer review techniques, including the ISO 9000 TickIT guide and Department of Trade & Industry STARTS initiative. TOTAL QUALITY MANAGEMENT A VIEW TO IMPROVEMENT KEVIN M DAILY, SENIOR CONSULTANT, NATIONAL COMPUTING CENTRE H istorically, the way software and information technology (IT) systems have...
Journal Articles
Total Quality Management (1991) 3 (4)
Published: 01 April 1991
...Dick Tarlton Suggests the pace of change in information technology is such that the needs of the customer are rarely uppermost when system decisions are taken. Highlights the benefits of applying quality methods to software system analysis and design. Stresses the need for a suitable TQM model...

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