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Keywords: Insurance companies
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2022) 34 (5): 957–978.
Published: 27 May 2021
... perceptions of the value of the insurance product. Hence, we propose the following hypotheses: © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Determinants of loyalty and WOM Insurance companies Car insurance Perceived service quality...
Journal Articles
Journal:
The TQM Journal
Total Quality Management (1989) 1 (2)
Published: 01 February 1989
....' As part of the rigorous selection procedure, the agency manager meets with each candidate. He reviews with the individual the career paths open to him, emphasising State Farm's policy of. promotion from within the company. State Farm Insurance State Farm Mutual Automotive Insurance Company was established...
