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1-14 of 14
Keywords: Job satisfaction
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Journal Articles
Quality management and safety performance: the influence of ethical leaders among public sector employees
Available to Purchase
Journal:
The TQM Journal
The TQM Journal 1–20.
Published: 11 February 2026
... structural equation modelling. Findings Results show that ethical leaders motivate their employees to participate in the QM program. Such motivation for QM implementation supports public sector employees to perceive high safety performance and attain job satisfaction with their work agency. Further...
Journal Articles
Exploring the relationship between talent management, job satisfaction, performance and organizational citizenship behavior: evidence from manufacturing industry in India
Available to Purchase
Journal:
The TQM Journal
The TQM Journal 1–28.
Published: 12 August 2025
...Balambigai Manimaran; Arockiam Kulandai; Paul Bacdayan; Satyanarayana Parayitam Purpose This study aims to explore the talent management, job satisfaction, and performance relationship. A conceptual model is developed that integrates the five dimensions of talent management – recruitment...
Journal Articles
Influence of aromatization on the perception of work environment and job satisfaction
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2023) 35 (7): 1887–1916.
Published: 30 September 2022
... 2022 Emerald Publishing Limited Licensed re-use rights only It can be deduced from the above literature review that the emphasis on a more systematic examination of the perceptions of the work environment and job satisfaction is still missing. Seashore and Taber (1975) systematically...
Journal Articles
The soft side of TQM and teachers job satisfaction: an empirical investigation in primary and secondary education
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2022) 34 (5): 922–938.
Published: 25 May 2021
...Niki Glaveli; Fotios Vouzas; Myrsine Roumeliotou Purpose The current study provides insights on the application of critical soft TQM practices in primary and secondary education and their impact on teachers' job satisfaction (TJS). Design/methodology/approach Based on a review...
Journal Articles
Does people-related total quality management “work” for people? An empirical study of the Sri Lankan apparel industry
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2021) 33 (6): 1183–1200.
Published: 17 November 2020
... on work attitudes in the context of the Sri Lankan apparel industry. Design/methodology/approach The five PTQM practices included top management commitment, employee empowerment, training, employee involvement and teamwork. Employee work attitudes comprised of job satisfaction, affective commitment...
Journal Articles
Corporate social responsibility, facets of employee job satisfaction and commitment: the case in Ecuador
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2021) 33 (2): 521–543.
Published: 18 August 2020
...Halder Yandry Loor-Zambrano; Luna Santos-Roldán; Beatriz Palacios-Florencio Purpose This paper aims to show the relationships between corporate social responsibility, job satisfaction (in its different facets or aspects) and employee commitment. In addition, the paper aims to identify...
Journal Articles
Reporting misdemeanors in the workplace: analysing enablers using modified TISM approach
Open Access
Journal:
The TQM Journal
The TQM Journal (2021) 33 (7): 57–75.
Published: 15 July 2020
... and contingencies, a modified total interpretive structural modeling (TISM) approach has been adopted. Findings The findings indicate that enablers such as moral identity (MI) and job satisfaction (JS) having higher driving power (come at the bottom of the hierarchy) are relatively more important. Furthermore...
Journal Articles
Does the soft aspects of TQM influence job satisfaction and commitment? An empirical analysis
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2017) 29 (2): 385–402.
Published: 13 March 2017
...Thiruchelvi Arunachalam; Yogesh Palanichamy Purpose Previous studies that have attempted to link TQM and employees’ satisfaction are either theoretical without empirical evidence or had limited outcome in scope as they link only few elements of TQM with employees’ job satisfaction and commitment...
Journal Articles
Distinctive personality traits of quality management personnel
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2014) 26 (5): 510–521.
Published: 05 August 2014
... and validated against diverse criteria, including job performance (Salgado, 1997), job satisfaction (Judge et al., 2002), career satisfaction, and financial success (Judge et al., 1999). More recently, researchers have found that more narrow-scope personality constructs can enhance...
Journal Articles
The relationship between job satisfaction and national culture
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2010) 22 (4): 369–378.
Published: 15 June 2010
...Madhav Sinha; Jacob Eskildsen; Kai Kristensen; Henrik Gjesing Antvor Purpose This paper aims to focus on the relationship between job satisfaction and national culture. Many studies have reported differences in job satisfaction between countries but none has included national culture...
Journal Articles
Organisational culture, job satisfaction and higher education service quality: The case of Technological Educational Institute of Larissa
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2009) 21 (4): 382–399.
Published: 12 June 2009
...Jacques Martin; Claudio Baccarani; Panagiotis Trivellas; Dimitra Dargenidou Purpose The purpose of this paper is to examine the influence of organisational culture and job satisfaction on the quality of services provided in higher education and to raise questions about the successful...
Journal Articles
The development of an employee satisfaction model for higher education
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (2006) 18 (5): 484–500.
Published: 01 September 2006
... each quality attribute into the I‐S model, and thus determine the improvement strategy. Findings The analytical results showed that higher education employees focus on high salaries and fair promotion systems. Investigations of the job satisfaction of college teachers in Europe and America have...
Journal Articles
Does soft TQM predict employees’ attitudes?
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (2005) 17 (3): 279–289.
Published: 01 June 2005
.... customer focus, continuous improvement, and teamwork) and the effects on work‐related outcomes (i.e. job satisfaction, communication and perceptions of the work environment), derived from a survey of 2,249 employees of a large mid‐western organization indicated that reasonably reliable and distinct...
Journal Articles
TQM’s impact on employee attitudes
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (1996) 8 (1): 20–25.
Published: 01 February 1996
... satisfaction, job involvement, organizational commitment, and employee turnover intentions, but no significant changes in role conflict, task characteristics, and career satisfaction. Employee attitudes Job satisfaction Human resource management Staff turnover TQM People make TQM work, but does TQM...
