...Volker Krüger The early development of the total quality movement was substantially influenced by only a few quality “pioneers”: Deming, Juran, Feigenbaum, Crosby and Ishikawa. This article discusses their key contributions about quality. Argues that these US and Japanese quality “gurus...

... the Second World War, when there was moderate quality and low cost. Now, quality is increasing and cost is being lowered. The third era focuses on quality, product process, and on the uses of information. What is in the future? Quality is already picking up speed. Dr Joseph M. Juran notes: Quality...

...K. Narasimhan Al   Endres . Implementing Juran’s Road Map for Quality Leadership: Benchmarks and Results . New York : John Wiley   2000 . 218 pp. , ISBN: ISBN 0‐471‐29619‐8 Hard back Quality Leadership Juran Dr Al C. Endres has the right credentials...

.... The other recognised quality management gurus such as Crosby, Deming and Juran have shaped the dimensions, practices and mechanism which underpin the concept, but it is noted that none of these three actually uses the TQM term. TQM started to be used in the mid‐1980s and only became a recognised part...

...Murray Duffin Suggests a list of TQ “giants”, with some notable exceptions (Deming, Taylor), and concludes that Joseph Juran was pre‐eminent among them. Wonderful applications of the principle of parsimony. (Would Ohno have been a success without him?) Defining the importance of cycle...