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Keywords: Lean healthcare
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Journal Articles
Unraveling the interplay between lean healthcare and patient satisfaction: the mediating roles of quality performance and process innovation
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025)
Published: 28 March 2025
... as a unified system whose principles and tools synchronize workflows and manage process variability. Black and Miller (2008) referred to lean healthcare as a healthcare delivery model focusing on patient-centered care and continuous quality and performance improvement. As noted by Shortell et al...
Journal Articles
An adaptation of the SAE J4000/2021 standard for assessing lean maturity in Brazilian hospitals
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2024) 36 (8): 2211–2235.
Published: 15 August 2023
..., transversal management, shareholders, leadership, project support, and transformation Fournier and Jobin (2017) USA Self-Assessment Instrument for Lean Healthcare Implementation – (LHISI) – Adaptation of 34 items from the original questionnaire. The model includes 14 lean management principles...
Journal Articles
Determinants of effectiveness of lean healthcare performance in Malaysian public hospitals
Available to PurchaseKim Yoke Ong, Suhaiza Zailani, Kanagi Kanapathy, Muhammad Khalilur Rahman, Abdullah Al Mamun, Miraj Ahmed Bhuiyan
Journal:
The TQM Journal
The TQM Journal (2023) 35 (7): 1815–1829.
Published: 19 September 2022
...Kim Yoke Ong; Suhaiza Zailani; Kanagi Kanapathy; Muhammad Khalilur Rahman; Abdullah Al Mamun; Miraj Ahmed Bhuiyan Purpose This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals. Design/methodology/approach A total of 217...
Journal Articles
Reliability of internal logistics distribution in a hospital
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2021) 33 (3): 596–617.
Published: 01 September 2020
... 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Lean healthcare Internal logistics Reliability Ministério da Ciência, Tecnologia e Inovação 501100003545 Conselho Nacional de Desenvolvimento Científico e Tecnológico...
Journal Articles
COVID-19 outbreak: implications on healthcare operations
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2020) 33 (1): 247–256.
Published: 18 July 2020
...-vertical and industrial cooperation is seen as a way forward. © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Capacity COVID-19 Coronavirus Demand Infection curve Healthcare system Healthcare operations Lean healthcare Pandemic Resources...
Journal Articles
An innovative procedure for introducing the lean concept into the internal drug supply chain of a hospital
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2018) 30 (6): 717–731.
Published: 02 August 2018
... and further activities are provided in the last section. Case study Lean healthcare Drug supply chain Material management system Despite the existence of well-documented evidence on the benefits of introducing supply chain management (SCM) practices to gain significant competitive advantage...
