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Keywords: Levels of service (LOS)
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Journal Articles
Journal:
The TQM Journal
The TQM Journal 1–22.
Published: 26 August 2026
... and accurate information to a wide range of stakeholders. Findings Key findings reveal that even moderate reductions in infrastructure capacity due to roadwork sites can significantly deteriorate Levels of Service (LOS), especially during peak hours, impacting freight movements and port accessibility...
