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Keywords: Libraries
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2023) 35 (3): 654–672.
Published: 18 March 2022
...Rocco Palumbo Purpose Publicly owned libraries deliver a fundamental public service, fostering the citizens' access to knowledge. However, little is known about the factors underpinning the public libraries' organizational attractiveness. The article aims to shed light on this issue, investigating...
