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Keywords: Management science
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Journal Articles
Journal:
The TQM Journal
Total Quality Management (1991) 3 (6)
Published: 01 June 1991
... process management and overcoming resistance to the ensuing changes. © MCB UP Limited 1991 BPR Management development Management science TQM TOTAL QUALITY MANAGEMENT PROCESSING BUSINESS IMPROVEMENT LISA B. ALBITZ, CONSULTANT AND MALCOLM BALDRIGE EXAMINER, THE PACER GROUP Business...
