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Keywords: Management system
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Journal Articles
Conflicting factors when implementing a statutory quality management system within the public sector: a study in Sweden
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025) 37 (1): 2–17.
Published: 25 October 2023
...Maria Eriksson; Therese Eriksson; Elisabet Jonsson Purpose This paper aims to explore and develop knowledge about implementing and applying a quality management system (QMS) in the public sector. Design/methodology/approach A study was conducted including 16 qualitative in-depth interviews...
Journal Articles
Integrated internal audit in management system: A comparative study of manufacturing firms in Malaysia
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2020) 32 (1): 110–126.
Published: 15 November 2019
... be generalised to all firms in Malaysia. However, the findings are significant as they present an interesting comparison between the implementation of IIAM by manufacturing firms in Malaysia. Originality/value Although the integration of management systems has been analysed many times, this study focussed...
Journal Articles
Intelligent approaches for an organisation’s management system change
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2016) 28 (5): 760–773.
Published: 08 August 2016
... and research staff, as well as on information obtained from satisfaction surveys. Findings – The actual version of the web-based Management System Role-Play Simulation (MS-RPS©) considers the changes in structure and terminology of the ISO management system standards, enables the creation...
