Keywords: Marketing strategy
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Journal Articles
Journal Articles
The TQM Journal (2008) 20 (4): 356–371.
Published: 13 June 2008
... and marketing. Anders Warell can be contacted at: a.warell@massey.ac.nz © Emerald Group Publishing Limited 2008 Automotive industry Brand image Marketing strategy Customer satisfaction In this study, the overall approach of Wikström for the design of semantic word scales was used...
Journal Articles
Total Quality Management (1990) 2 (3)
Published: 01 March 1990
..., is critically dependent on people, relationships and commitment. © MCB UP Limited 1990 TQM Marketing strategy Corporate culture Universities TOTAL QUALITY MANAGEMENT TOTAL QUALITY TRANSPORT THE TRANSPORT DEVELOPMENT GROUP HAS REVOLUTIONISED ITS COMPANY CULTURE WITH TQM The development...

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