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Keywords: Maturity
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (8): 2211–2235.
Published: 15 August 2023
...June Marques Fernandes; Luciana Paula Reis; Raphael Mansk Purpose This study aims to validate a model to assess the level of lean maturity of Brazilian hospitals based on the adaptation of the SAE J4000/2021 standard. Design/methodology/approach The methodology was divided: (1) adaptation...
