... depends on the particular mindset they use. Describes research which highlighted four different quality mindsets. Most TQ approaches can be placed in one of these. Concludes that those senior managers of companies who were seen as leaders in quality appear to have frequently reformed the way they think...

... the total quality management (TQM)programme. This involves, in addition to the traditional approaches to TQ (planning, learning and visionary mindsets) introduction of the transformation mindset. © Company 1994 Crises Leadership Learning Mindsets Planning Quality programmes TQM Vision...

...Morris Foster; Susan Whittle Explains how companies such as Milliken, have turned their minds to quality. Discusses how the inability to change basic assumptions guiding a company, helps explain why so many quality initiatives fail. Asserts the mindset challenge is to shift the focus of change from...