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Keywords: Museums
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Journal Articles
Journal:
The TQM Journal
The TQM Magazine (2002) 14 (5): 307–317.
Published: 01 October 2002
...Derek H.T. Walker; Michael Keniger This paper presents an account of the quality management system designed and adopted using a project alliance approach on the National Museum of Australia project. We discuss the integration of the selection criteria and performance measures and how these were...
