... Product quality Manufacturing NPD Quality management The first selection criterion considers the focus on the title and the abstract, while the second refers to the full-text analysis of the articles. When selecting, the main reasons for discarding a paper were as follows: irrelevant content...

... Kano model NPD For several decades innovation has been recognised as a force that moves societies forward. One of its first and most influential definitions was proposed by Schumpeter (1934) , who linked it to the economic development and defined it as a new combination of productive sources...