...Luiz Antonio Bueno; Tiago F. A. C. Sigahi; Izabela Simon Rampasso; Gustavo Hermínio Salati Marcondes de Moraes; Rosley Anholon Purpose This study aims to understand how operational efficiency is conceptualized and measured in the context of digital transformation of the banking sector. Design...

... is among the first to examine the integration of innovative AI chatbot with TPM practices within the healthcare sector, particularly in the context of I5.0. It demonstrates how such a system can significantly enhance operational efficiency, empower non-expert users and support sustainability in healthcare...