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Keywords: Organizational philosophy
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Journal Articles
Journal:
The TQM Journal
The TQM Magazine (2003) 15 (4): 230–243.
Published: 01 August 2003
... Organizational philosophy Peters and Waterman’s In Search of Excellence (1982) introduced the concept of excellence into the conscious practice of organizations. During the last 20 years this concept has been on the roller coaster of management practices from up to down, and upside down. Theory has...
Journal Articles
Journal:
The TQM Journal
The TQM Magazine (1994) 6 (6): 4–8.
Published: 01 December 1994
... in terms of how good or bad it was; was it satisfactory or not? © MCB UP Limited 1994 Brighton Police Department (USA) Customer satisfaction Organizational philosophy Organizational restructuring Police Public sector Quality management Service quality USA Values The customer...
Journal Articles
Journal:
The TQM Journal
Total Quality Management (1993) 5 (4)
Published: 01 April 1993
... awarded the pioneers of this technique a National Training Award. © MCB UP Limited 1993 Quality improvement Organizational philosophy TOTAL QUALITY MANAGEMENT CHANGE FOR THE BETTER ROGER BROOKS, ASTON BUSINESS SCHOOL C entral to the installation of the TQM philosophy into an organisation...
