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Keywords: Perceived trust
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2026) 38 (7): 1663–1684.
Published: 23 April 2025
...Selim Ahmed; Dewan Mehrab Ashrafi; Sanmugam Annamalah; Tazrian Shahid; Abdullah Al Masud Purpose This study examines how people in a developing country feel about and plan to use app-based land services. It focuses on how they see the perceived quality, privacy and perceived trust...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2023) 35 (3): 719–733.
Published: 14 April 2022
... (52.4%). Perceived ease of use (PEOU) and perceived usefulness (PU) of chatbots positively influence the attitude towards using them by millennials. Attitude towards using chatbots positively influence the behavioural intention to use chatbots. Finally, also perceived trust and perceived risk affect...
