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Keywords: Preferred customer status
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Journal Articles
The role of risk management in buyer-supplier relationships with a preferred customer status for total quality management
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2020) 32 (5): 959–981.
Published: 07 April 2020
...-supplier relationships: not only traditional supply risks but also risks linked to specific initiatives and/or relationships, as well as risks specific to buyer-supplier relationships with a preferred customer status. Customer attractiveness and supplier satisfaction are found as core drivers...
