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Keywords: Process management
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2023) 35 (7): 1830–1859.
Published: 27 September 2022
... and process management based on Kaynak's four core TQM dimensions. Kiprotich et al. (2018) categorised TQM dimensions into employee training, system automation, and continuous improvement. Based on the extensive literature and considering the explanation of total quality management by quality gurus...
