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Keywords: Processes
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (9): 94–113.
Published: 09 May 2024
...Max Rosvall; Ida Gremyr Purpose Quality management (QM) can support organisations in contributing to sustainable development. As a result of an expanding focus from customers towards stakeholders within QM, the perspectives to consider multiply. Understanding how practices and tools for process...
Journal Articles
Journal:
The TQM Journal
The TQM Magazine (2000) 12 (6): 395–399.
Published: 01 December 2000
... Customer orientation Processes Networking TQM Organizational restructuring This paper presents a review of the literature on restructuring for the implementation of total quality management (TQM). The first section presents a foundational background. This background covers the mechanistic...
