... 02 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Green lean six sigma Sustainable manufacturing 4.0 Environmental sustainability Qualitative methods Professional engineers Thomas Jefferson fund under the SUSTAIN project...

... for the meaning of each person’s life: Higher education Quantitative methods Qualitative methods Kaizen The educational environment in the twenty-first century has evolved by leaps and bounds in the last four years after COVID-19 pandemic (Li et al., 2019). Online education, emergence...

... Qualitative methods Automobile industry The rest of the paper is structured as follows. Section 2 sets out the theoretical background, outlining the critical factors of TQM and the alternative hypotheses regarding the interaction of hard and soft TQM elements identified in the literature. Section 3...

.... Health care Quantitative methods Quality improvement Qualitative methods Hospitals The orthopaedic service at the Golden Jubilee National Hospital (GJNH), in Glasgow, Scotland, is the recognised national centre for hip and knee replacement within Scotland. The service was set up in 2003...

... for organisations. The study is original because it looks at water invoices as a “product” that can be designed to meet the needs of their users. Utilities Qualitative methods Customer requirements Water industry Data quality is not a recent topic of research, with data quality literature proposing...

... marketing research and inductive methods of analysis are proposed as amendments to this deficiency. © MCB UP Limited 2001 Total quality management Qualitative methods Customer satisfaction This article investigates the possibilities of enhancing quality management methods so as to make...