... 13 07 2019 01 11 2019 09 01 2020 25 02 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Defective products Quality costs Disposal Rework Discard FCT – Fundação para a Ciência e Tecnologia UID/CEC/00319/2019...

... Quality costs Quality management Cost of quality models Implementing cost of quality In a globally competitive market, manufacturers are forced to design and manufacture highly reliable and quality products with competitive pricing to fulfill customer expectations (Rathod et al., 2010...

...Madhav Sinha; Leonardo A. Sedevich Fons Purpose The purpose of this paper is to suggest a quality cost measurement model which is managed in coordination and conjunction with the accounting reports, thereby creating a comprehensive management control tool for organizations. Design/methodology...

...Arvind Chopra; Dixit Garg Purpose The purpose of this paper is to find out the behavior patterns of different quality cost categories to enable us to take the right decisions in allocating resources for reducing quality costs. Design/methodology/approach Costs of quality, existing in a small...

... different management tools and theories which have been developed in both academic and entrepreneurial environments like the quality management theory, traditional accounting, quality cost measurement and balanced scorecard. The method proposed in this paper takes the form of taking these tools...

...Rajiv Kumar Sharma; Dinesh Kumar; Pradeep Kumar Purpose The purpose of this paper is to describe a structured framework to implement and sustain a quality costing system (QCS) based on process cost modeling (PCM) in process industries. Design/methodology/approach After reviewing and analyzing...

...Andrea Schiffauerova; Vince Thomson Purpose The objective of this paper is to present results of the study of the quality costing practices at four large successful multinational companies. Design/methodology/approach The method of benchmarking was used for the purpose of this study. Company...

... Quality costs Kailash Anand, who recently retired as Professor in the Statistical Quality Control and Operations Research Division of the Indian Statistical Institute, is an independent quality consultant. He examines various factors that influence cost and quality of products. The book comprises...