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Keywords: Quality function deployment approach
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Journal Articles
Examining environmental sustainability in last-mile delivery: a quality function deployment analysis
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025)
Published: 09 April 2025
... Limited 2025 Emerald Publishing Limited Licensed re-use rights only Last-mile delivery Environmental sustainability Delphi approach Quality function deployment approach House of quality E-commerce Transportation of items from a distribution hub to the customer’s door is known...
