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Keywords: Quality team
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Journal Articles
The problem of fear in TQM – causes, consequences and reduction methods – a literature review
Open Access
Journal:
The TQM Journal
The TQM Journal (2020) 32 (6): 1217–1239.
Published: 21 April 2020
... consequences. The limited possibilities of eliminating fear are also indicated. Fear appears when, for various reasons, TQM is improperly implemented and maintained, but also when resources are allocated incorrectly (e.g. a wrong selection of quality team members), and it is included in social processes (e.g...
