Skip to Main Content
Keywords: Railway stations
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
The TQM Journal (2012) 24 (2): 167–180.
Published: 24 February 2012
...Sumana Gupta; Rabindranath Datta Purpose With an objective to measure the quality of service provided at Indian railway stations, the purpose of this paper is to propose a method that indicates the level of importance and satisfaction which other known methods of service quality assessment do...

or Create an Account

Close Modal
Close Modal