...Anastasia Dikopoulou; Athanassios Mihiotis Purpose The purpose of this paper is to present the relationship between records management (RM) and accountable and efficient governance. Design/methodology/approach In this paper, the required framework and the prerequisites for planning...

... Motor industry Records management TQM TOTAL QUALITY MANAGEMENT MANAGING INFORMATION ANDREW LEE-MORTIMER T he effective storage, retrieval and communication of information is an essential ingredient of modem manufacturing. For The company, which is a major supplier of safety critical components...

...Greg Moore Details the experience of Anglian Windows, which has installed successfully a quality records management system. Highlights the major problem areas and how they were addressed. Describes the QRMS modules involved, particularly calibaration and management, quality costs and supplier...