... activities to ensure that quality. Strong sense of responsibility of employees is indispensable to achieve the work aims, and the following two conditions must be fulfilled: the aims of the work must be clearly stated; and the people must be given as great a degree of freedom as possible in the means...

...,responsibility for quality at the source, and quality function deployment. These elements are then positioned in an evolutionary model for a step‐by‐step introduction of TQM into a manufacturing environment. Finally, discusses some of the expected benefits with improvement examples from the factory where...

...Owe Lilja; Harald Schroder; Torsten Knutsson Describes SAAB Aircraft′s operator responsibility system. Discusses how the aircraft division has met changing market conditions by adopting a TQM approach to business. Asserts that workers have become responsible for their own quality. Contends one...