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Keywords: Ride-hailing service
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Journal Articles
Journal:
The TQM Journal
The TQM Journal 1–19.
Published: 23 October 2025
...Siva Kumar Pujari; Sangita Panda Purpose The study evaluates the influence of the dynamic pricing factors, price transparency, seasonality and driver behavior on the ride-hailing services’ perceived quality. While many technological changes are detected in the service, dissatisfaction continues...
