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Keywords: Samples
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Journal Articles
Journal:
The TQM Journal
The TQM Magazine (2004) 16 (1): 45–49.
Published: 01 February 2004
...Mahmoud Yasin; Elisabete Correia; João Lisboa While many researchers tend to agree that quality improvement efforts lead to operational and customer‐related organizational gains, the financial bottom‐line impact of quality efforts is still debatable. Utilizes a sample of 68 certified Portuguese...
