... Organizational culture Empowerment Motivation (psychology) Self‐managing teams Slovenia Manufacturing companies face serious quality problems caused by economic globalization processes. The global market triggers new opportunities and these, in turn, open up new markets. But new markets change...

.... Such practices seldom produce sustained results. New financial difficulties soon arise because the root of the problem is not addressed – poor management practices. © MCB UP Limited 1995 Cost effectiveness Downsizing Organizational restructuring Schools Self‐managing teams TQM The call...

... satisfaction are driving the business, it is definitely worth the effort. © MCB UP Limited 1993 Self‐managing teams Empowerment Customer satisfaction Quality TOTAL QUALITY MANAGEMENT DIRECTING IMPROVEMENTS SHAUN PANTLING, DIRECTOR, CUSTOMER SERVICES, RANK XEROX (UK) LTD. A t Rank Xerox...