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Keywords: Semi-structured interviews
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Journal Articles
Unveiling the impact of operational excellence practices on corporate performance: an exploratory research
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025)
Published: 15 April 2025
... of corporate performance. Additionally, the study seeks to propose a structured theoretical framework. Design/methodology/approach The study utilized a qualitative research design, incorporating multiple sources such as literature reviews, semi-structured interviews, organizational websites, internal...
Journal Articles
The multifaceted impact of ISO/IEC 17025 accreditation: a sector-specific analysis in civil engineering testing and calibration laboratories
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025) 37 (4): 998–1035.
Published: 23 February 2024
... through semi-structured interviews with 23 industry professionals—including technical managers, quality managers, external auditors and clients. Thematic analysis, guided by Braun and Clarke’s six-stage paradigm, was utilized to interpret the data, ensuring a comprehensive understanding...
