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Keywords: Soft TQM aspects
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (3): 812–831.
Published: 28 December 2022
... a multiple case study of six Italian manufacturing organisations that operate with I40 production and implement TQM practices. The authors concentrated on the relationship between I40 technologies and soft TQM aspects. Findings I40 technologies provide two forms of engagement with workers. Workers can...
