...K. Narasimhan James R.   Persse . Implementing the Capability Maturity Model . John Wiley , 2001 . 438 pp. , ISBN: ISBN 0‐471‐41834‐X   £42.95, hard back Capability maturing model Quality system Software development James R. Persse is a telecommunications...

... maturity model as a self‐assessment tool, and maps these 14 tools to the framework in order to help establish the total quality management culture in software quality practices. © MCB UP Limited 1996 ISO 9000 Process management Quality management Software development TQM However...

...Tom Hankinson Suggests, with statistics, that a substantial part of any software development budget is spent on revisions and maintenance. Argues that systems are long overdue to measure the quality of software applications rather than focusing on the quality of the procedures and management...

...Kevin Daily Argues that effective quality review techniques can improve software development projects. Highlights the need for an adequate definition of requirements, to implement a quality approach throughout the project′s lifecycle. Proposes a method of specifying software quality and examines...

... department. © MCB UP Limited 1991 Purchasing Software development TQM TOTAL QUALITY MANAGEMENT Customised purchasing DAVID EMBLETON, CHAIRMAN, IPL T he computer industry recognises that buying systems which require customised software is potentially fraught with difficulties. Irrespective...