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Keywords: Students’ evaluation surveys
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2017) 29 (6): 767–782.
Published: 09 October 2017
...Montserrat Díaz-Méndez; Michael Saren; Evert Gummesson Purpose From a service ecosystem perspective, the purpose of this paper is to examine students’ evaluation surveys as a tool used by most higher education (HE) institutions worldwide to measure teaching quality with consequences for tenure...
