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Keywords: Systems management
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Journal Articles
Requirements engineering and management: the key to designing quality complex systems
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (2000) 12 (6): 400–407.
Published: 01 December 2000
... management Requirements planning Systems management The modern industrial or commercial facility is a complex high technology system made up of multiple interacting subsystems. There may be a variety of business systems, instrumentation systems, information systems, infrastructure systems...
Journal Articles
Performance improvement: a total poor‐quality cost system
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (1999) 11 (4): 221–230.
Published: 01 August 1999
... more. Cost of quality Systems management TQM For years, management believed that it was more expensive to provide high‐quality products and service to customers, and used this excuse to keep the organization’s output from reaching its full potential. During the 1970s and 1980s...
Journal Articles
Quality costing of an administrative process
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (1998) 10 (5): 367–377.
Published: 01 October 1998
... which will suit their business needs. As part of the methodology presented here, a novel hybrid cost model was developed. This is described in detail later. © MCB UP Limited 1998 Cost of quality Legal profession Scotland Systems management The “cost of poor quality” (CoPQ...
Journal Articles
A review of total quality management in practice: understanding the fundamentals through examples of best practice applications ‐ Part II
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (1997) 9 (5): 344–356.
Published: 01 October 1997
... implementation. Discusses those quality factors related to resource management and systems and process management. Process management Resource management Systems management TQM The principle of self‐assessment using various models such as the Malcolm Baldrige National Quality Award (MBNQA...
Journal Articles
Appreciation for a system
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (1996) 8 (4): 20–23.
Published: 01 August 1996
... from the scenario and a challenge to readers. © MCB UP Limited 1996 Organizational design Quality Systems management In his book The New Economics[ 1 ], Deming said that an appreciation for a system was an integral part of a system of profound knowledge...
