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Keywords: TQM enablers
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2019) 31 (5): 790–814.
Published: 18 September 2019
... and implementation of TQM enablers. The purpose of this paper is to identify such enablers and then propose a ranking model for TQM implementation in Indian HCEs for improved performance. Design/methodology/approach The study identifies 20 TQM enablers through comprehensive literature survey and expert’s opinion...
