... of corporate performance. Additionally, the study seeks to propose a structured theoretical framework. Design/methodology/approach The study utilized a qualitative research design, incorporating multiple sources such as literature reviews, semi-structured interviews, organizational websites, internal...

...Alexandros Psychogios Purpose The aim of this paper is to theoretically explore the concept of leadership in a Total Quality Management (TQM) context by developing a new theoretical framework of understanding Total Quality Leadership (TQL) as well as by opening the dialogue in researching further...

... review. Malaysia Lean production Six Sigm Lean Six Sigma Electronic manufacturing services industries Critical success factors Likert scale Theoretical framework Multiple regression analysis © Emerald Group Publishing Limited 2012 K. Jayaraman can be contacted at: dr_kjraman...