... in the servitization business model, whereas in order to achieve sustainability, it must leverage transparency, which may be either an enabler or an impairing factor. A borderline for a transparent relationship that distinguishes these two parameters is established. Research limitations/implications The study's...

... et al., 2019; Beirão et al., 2017), taking into account that many doubts relieved in terms of transparency may compromise the patients' perceived quality of health services provided through AI systems. Design/methodology/approach A literature review on service innovation, detected...

... to a better understanding of: What are the enablers and disablers for operational integration for a craft-oriented small enterprise? What can practitioners in craft-oriented SME’s expect and what should be highlighted to achieve operational integration in the value chain? Transparency Visual...

... information. Only responsible and informed citizens can demand transparency and accountability by governments. Originality/value Through this work one can identify the major key issues and problems in planning and implementing a strategy for the creation and management of public records in governments...