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Keywords: User-centeredness
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2023) 35 (3): 654–672.
Published: 18 March 2022
... 2022 03 03 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Attractiveness Libraries Service quality User-centeredness Digitization Publicly owned libraries are an important part of the public service ecosystem (Kyle, 1956...
