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Keywords: WPS
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Journal Articles
From WPS as a soft-TQM lever to employee well-being: unveiling the role of genuine acting and emotional intelligence in healthcare setting
Available to Purchase
Journal:
The TQM Journal
The TQM Journal 1–32.
Published: 17 February 2026
... upon the broaden-and-build theory of positive emotions, the present research aims to investigate how WPS , conceptualized as a soft-total quality management ( TQM ) practice, fosters employee well-being. The study further examines the mediating role of genuine acting, which is a form of authentic...
