... reduces costs and raises productivity and that providing the three elements of creativity, physical activity and sociality is indispensable for human work. Looks at aspects such as the origins of the human interest in quality and the social nature of humanity. Concludes that without talking quality...

...William Stewart Presents an ISO 9000 standard work instruction for “fun”. Describes activities to maximize the likelihood of creation of a fun work environment. Suggests that fun is a critical factor of employee productivity. Mixes humorous observations with practical advice for management...