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Keywords: 忠诚意向
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Journal Articles
Visiting natural disaster sites as transformational experiences
Available to Purchase
Journal:
Tourism Review
Tourism Review (2023) 78 (3): 927–948.
Published: 03 January 2023
...客满意度和行为意向的影响, 并识别来源地在其中的调节效应。 研究设计/方法论/研究方法 构建了一个包含旅游动机、感知收获、满意度、保护意愿和忠诚意向等多个变量在内的研究模型, 并引入游客来源地作为调节变量。而后, 选取5·12汶川特大地震纪念馆作为案例地, 通过现场发放问卷的形式获取数据, 并采用PLS-SEM对模型进行了检验。 研究发现 旅游动机对认知收获和情感收获均具有显著影响; 感知收获显著影响满意度、保护意愿和忠诚意向, 同时满意度在上述影响关系中呈现部分中介作用; 游客来源地在感知收获的部分影响关系中(旅游动机→感知收获、感知收获→保护意愿)呈现出一定的调节作用。 独创性/价值 文章...
